never go to a restaurant on opening night

Well, initially, we were sat down pretty immediately. When we sat down, we waited about 3-5minutes to be noticed by a girl who asked, "has anyone helped you yet?" From there, she went to grab who our server would be. A guy. That was fine. In fact, most male servers are usually really attentive to details. He took our order immediately, repeated it, and went on with his business. By this time, we had spent about 20minutes inside the restaurant.... 30minutes later we were still waiting for our meals, while three other tables who were sat after us had rec'd their meals.

So, I went to the manager. I told him, "i understand that this is opening night and you are busy, but we have been at the restaurant for over 40minutes and still had not rec'd food, while three other tables after us have." The "manager" said, "no no that's not an excuse, that's not fair, let me take care of it..." So, he did. Or tried to. He came back and said, "we are super busy, it's opening night, the kitchen is backed up." Ok....... So, they rushed our food to us... only when it was rushed.... My partner's burger was not what he ordered, my fries were cold, and the food was certainly not fresh.... If the food is rushed, IT SHOULD BE HOT OFF THE GRILL, OUT THE OVEN, WHATEVER. So, his burger was remade... and came out within less than 5minutes...

A QUARTER POUNDER? NO....

They did comp our ticket, and gave us complimentary meal tickets worth up to $10. Ok, sure... that's nice.

But I'm not sure we even enjoyed our burgers enough to return to this new location.

Unfortunately, we have not the opportunity to enjoy th original location.

I did leave a $1 tip though for the "effort."

Oh, I guess I should reveal the restaurant and its location.

GRINDHOUSE MIDTOWN
1842 Piedmont Ave NE
Atlanta, GA 30324
http://www.yelp.com/biz/grindhouse-killer-burgers-atlanta-2
I'll wait another few months to try this place again.

We will try to make it to the Edgewood location though.
Unfortunately, we did not try the original restaurant prior to going to this second location.
Yelp's reviews show 4/5 stars of 167reviews.
http://www.yelp.com/biz/grindhouse-killer-burgers-atlanta
The only downfall is... it is open until 4pm. Darn.

robots

killer burgers

cold fries

wimpy turkey Grindhouse burger